Your privacy matters to us. Here is a clear, honest account of what data we collect, why we collect it, and how we keep it safe — written in plain English for Pakistan players.
Our Privacy Commitments
Before the full policy, here are the six things every Akbar Game player should know about how we handle your data.
Akbar Game does not sell, rent or trade your personal information to any third party for their own marketing purposes — full stop. Data is shared only with the service providers we need to operate the platform, and only to the extent necessary.
We only collect the data we actually need to run your account, process payments and keep the platform secure. We do not build advertising profiles on our players or share your data with ad networks.
All data transmitted between your device and our servers is encrypted using TLS. Sensitive account data — including payment information — is stored with strong encryption at rest. Our security practices are reviewed and updated regularly.
You can request access to, correction of, or deletion of your personal data at any time by contacting our support team. We will respond to all data requests within a reasonable timeframe and will not make the process deliberately difficult.
Promotional emails and SMS messages from Akbar Game are always opt-out. Every marketing message includes a clear unsubscribe option. Opting out of marketing will never affect your ability to use the platform or receive account-related notifications.
This privacy policy is written to be understood, not to confuse. No deliberate legal complexity, no clauses buried in footnotes. If any section is unclear, our support team will explain it in straightforward terms — just ask.
This Privacy Policy explains how Akbar Game (referred to as "we", "us" or "the platform"), operating at akbargame.pro, collects, uses, stores and protects the personal information of players and visitors in Pakistan and elsewhere.
We understand that privacy is important to our players. When you create an account, make a deposit or simply browse Akbar Game, you are trusting us with personal data. That trust is something we take seriously. This policy is our commitment to being transparent about exactly what we do with that information.
By registering an account on Akbar Game and using our services, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. If you do not agree, please do not use the platform.
This Privacy Policy should be read alongside our Terms and Conditions, which govern your use of Akbar Game as a whole.
We collect personal data in three main ways: information you give us directly, information generated automatically when you use the platform, and information we receive from third-party service providers such as payment processors.
Information you provide directly:
Information collected automatically:
Information from third parties:
We never store full card numbers on our own servers. Card payment data is handled directly by our PCI-compliant payment partners.
Every piece of data we collect has a specific purpose. We do not collect data speculatively or hold it indefinitely. Below is a summary of our main processing activities:
| Purpose | Data Used |
|---|---|
| Account creation & management | Name, email, mobile number, date of birth, address, username |
| Identity verification (KYC) | CNIC / passport copy, proof of address, selfie (where required) |
| Processing deposits & withdrawals | Payment method details, transaction history, account balance |
| Fraud prevention & security | IP address, device fingerprint, login history, betting patterns |
| Customer support | Account details, support chat and email history |
| Responsible gaming monitoring | Deposit frequency, session duration, betting activity |
| Platform improvement | Anonymised usage data, page analytics, device data |
| Marketing communications | Email address, mobile number, game and sport preferences (opt-in only) |
We do not use your data to build external advertising profiles or share your gaming activity with third-party advertisers. Marketing is limited to Akbar Game's own promotions — cricket bonuses, PSL special offers, casino reload deals and VIP rewards — sent only to players who have not opted out.
We process your personal data on one or more of the following legal grounds depending on the activity:
Akbar Game does not sell your personal data. We share data with third parties only in the following circumstances and only to the extent necessary:
All third-party service providers are assessed for their data protection practices before we engage them, and are contractually required to handle your data in accordance with this policy.
Akbar Game uses cookies and similar technologies to keep the platform working correctly, improve your experience and analyse how the site is used. Here is what we use and why:
We do not use third-party advertising or retargeting cookies. You will not see Akbar Game ads following you around other websites because of cookies placed during your visit.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using Akbar Game, though some personalisation features may not work as intended.
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy. Key retention periods are as follows:
When your data is no longer required and no legal obligation requires its retention, it is securely deleted or anonymised so that it can no longer be associated with you.
Protecting your data is a core operational priority at Akbar Game. We implement a range of technical and organisational measures to safeguard your information:
Despite these measures, no system connected to the internet is completely immune to security risks. In the unlikely event of a data breach that poses a risk to your rights or interests, we will notify affected players promptly and take immediate steps to contain and address the incident.
You also play an important role in keeping your account secure. Use a strong, unique password for your Akbar Game account, do not share your login details with anyone, and contact support immediately if you suspect unauthorised access.
As an Akbar Game player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your registered account details:
Request a copy of the personal data we hold about you. We will provide this in a clear, readable format.
If any data we hold is inaccurate or incomplete, you can ask us to correct it. We will update records promptly.
Request deletion of your personal data where there is no longer a legal or contractual reason to retain it.
Ask us to limit how we use your data in specific circumstances, such as while a dispute is being resolved.
Request a copy of your data in a structured, machine-readable format so you can transfer it elsewhere if needed.
Unsubscribe from all marketing communications at any time. This will never affect your access to Akbar Game.
We aim to respond to all data rights requests within 30 days. In complex cases we may require an extension, in which case we will inform you of the delay and the reason. We may need to verify your identity before fulfilling a data request to ensure we do not disclose your information to someone else.
Akbar Game is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has created an account or submitted personal data to us, please contact our support team immediately.
We take this seriously and will promptly close any account found to belong to a minor, delete associated personal data, and reverse any financial transactions where possible. Our age verification checks during registration are specifically designed to prevent underage access to the platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer or applicable legal requirements. When we make meaningful changes, we will notify registered players via email or an in-platform notification before the new policy takes effect.
Minor clarifications — such as fixing errors or improving readability — may be made without prior notice. The "Last Updated" date at the top of this page always reflects the most recent version. We encourage you to review this page periodically so you are always aware of how your data is being handled.
Continued use of Akbar Game after a policy update constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how your information is being handled, our support team is available around the clock and will respond promptly.
You can reach us via the live chat feature available on every page of the platform, or by email at:
When contacting us about a data rights request, please include your registered username and a brief description of the request. We may ask you to verify your identity before processing the request to ensure your data is not disclosed to anyone else.
For responsible gaming queries or self-exclusion requests, please visit our Responsible Gaming page or contact support directly. These requests are handled immediately.